Fake “Help Desk” emails are aimed at stealing your credentials

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December 17, 2015 by WVU Information Technology Services

Morgantown, W.Va. — WVU Information Technology Services advises that fake emails are now aiming at stealing WVU credentials. Emails claiming to be from the “ITS Help Desk” and warning that “email access will be denied” are fake and are aimed at stealing your credentials. Please do not respond to these emails. Just delete them.

As with all phishing scams, there are clues that the email is a fake: Hover over the sender and it shows it is not a WVU address. There are also grammatical errors.

Students and employees who receive suspicious looking emails should forward them as attachments to DefendYourData@mail.wvu.edu for review.

Scammers often give clues that these messages are not legitimate, so also watch for misspelled words, email addresses and sender names that don’t match, and links embedded in the body of the message.

For more information about protecting yourself, visit DefendYourData.wvu.edu.